We had a great experience with Unitedly. Professional communication, timely responses, flexibility for appointments and great pricing. Jacob and Jared did a great job installing a new water heater for us and again were very professional and quick but thorough with installation. Would highly recommend them and we will use them again in the future with any needs.
Everything about my experience with Unitedly was great. From the initial phone call to set up an appointment to the timely manner that the technician arrived and finished the job. The tech explained everything he did to find the problem with my furnace and what it was, he was able to answer any questions, and clearly stated my options. Definitely would use them any time!
I have used Unitedly several times as a homeowner. I would not choose anyone else. Scott and his team always look out for the home owner first, find what is needed, what is most cost efficient, and does a great job. Super clean in the home and the customer service is second to none. Call Unitedly for any of your AC or Heating needs.
Scott and his team are the best. I can't say enough about the kind and prompt service of Unitedly. They are honest, caring, respectful and responsive. They will take good care of you and your home! Outstanding service from the whole team! Scott took the extra time to teach me about heating my home, and the maintenance I can do on my own to keep things running smooth. Jared took the time to get us up and running at first. I couldn't be more grateful as a first time home owner!
Great customer service on the phone. Talked to Scott on the phone for twenty minutes and he was very honest and helpful. He helped me make a decision and helped explain more about the Daikin brand of furnaces. Wonderful customer service.
Amazing Experience. Very informative and patiently answered all of my questions. Installation was superb. All workers where very polite, hard working, and timely. Extra care was taken to keep everything clean.
Jakob was prompt, very friendly and professional, and offered their membership without being pushy. I had a great experience with the company and Jakob, the technician, did a great job. Thank you! Would recommend to anyone looking for HVAC help.
Just finished my appointment with Mike. He was absolutely a rock star at not only quickly and professionally completing his work, but also at providing some of the best customer service I've had from anyone in some time. It's clear he prides himself in his work and values his customers. I will absolutely call again if only to get his assistance with any future problems. If everyone at Unitedly is like him, they definitely deserve more attention and appreciation. Thank you very much!Adding to my previous review, the team at Unitedly killed it again! Their service and expertise is top notch. They make great recommendations for what needs immediate attention, what is an issue to watch, and options to consider for the future. They quickly and effectively installed and repaired a number of things, including replacing my water heater, and replacing the motor in my AC unit. I will continue to use their excellent services!
A/C service done by Mike Lecy. He was very helpful, explained what he found was the problem, and gave me and my husband a thorough explanation of the problem. We will be using this company for our future needs.
Outstanding customer service, offered by Scott, Jakob, Jared!!! We needed a water heater & Scott was so knowledgeable & informative! The installation was done by Jakob & Jared, they were polite, timely & efficient! They wore shoe covers while in the home & left the area spotless! I can’t say enough about their business, I would most definitely recommend them to anyone!!
Had a fantastic experience from start to finish. The person who scheduled my appointment over the phone was just as friendly and helpful as the specialist who showed up to my house at the scheduled time.Jakob did an excellent job inspecting my HVAC system and thoroughly explained every step of the process. He was very friendly and invited me to follow him along as he worked to ask questions if I wanted; without bothering me unnecessarily when he didn't need to. He was very courteous and respectful of my time as well as my property.Jakob conducted a thorough inspection and explained all of the issues he noticed as well as explaining the solutions the company offered in a detailed manner that was easy to understand without talking down to me. He was very clear that he stood by their products and services while recommending them several times throughout our conversation without being pushy or making it uncomfortable when I declined.If I ever need any further services I will absolutely be giving them a call back. Also, they have a great deal on air filter delivery which I will be subscribing to.
Called around on July 4 because my AC had stopped working. Hottest day of the year so far. Scott at Unitedly was the only Heating and AC company willing to come out the next day. Tech Jared Hutsell came out the afternoon of the 5th and diagnosed the issue as a failed fan motor on my furnace. Amazingly, he had one in his van and installed it for me that afternoon. The new motor is so quiet I can't tell that the AC is running from the living room. Jared was extra nice and discussed all my options thoroughly. Turns out in his spare time he is a volunteer fire fighter and EMT. What a super guy. I can't recommend him enough. Go with Unitedly and forget about the rest.
Made quick professional diagnosis, repair, and cleanup of a friend's failing AC unit days prior to the hottest days of the year. Major points scored! I am a licensed contractor and will definitely be referring more customers to Unitedly!
The Unitedly team showed up on time and did an amazing job getting my AC working again in hot weather! The guys were polite and professional. They fixed the problem then showed me photos of the work along with providing helpful recommendations. A terrific experience all around.
Unitedly Service Group installed a new system and water heater for us a year ago. We recently had them out for annual maintenance. We have been extremely happy with their workmanship, professionalism, and value! Great people to work with! We highly recommend them!
My furnace went out on a Saturday morning. I was in good hands from the moment I first called to request service to the moment the repairman left. Everone was very polite & professional. They kept me informed through the entire process. Highly recommend!!
I would recommend Unitedly without any reservations. Punctual, knowledgeable, courteous…..and the list goes on. I have used several different HVAC companies, but none of them compare to Scott and his crew. As a retired teacher I would give them an A+!!
If your looking for an honest, quality, professional company you can stop looking and hire unitley services group. Scott the owner is the best. Highly recommend this local company. You won't be disappointed
Jared and Jacob were consummate professionals, they diagnosed my water heater and offered a variety of solutions. They wore masks, tolerated our excited dog and made the repair timely. Will not hesitate to use them again!
Heat wasn't working when I woke up on one of the coldest mornings this week. Unitedly was able to get a couple reps out to my place within an hour and they got straight to work and now it works better than ever!
Furnace wasn’t working, called last night. Got a call right back from the most friendly guy. Gave me multiple options and tried to save me money. Had a repair man at my house at 8 am he called me at 7:50 told me he was on his way even asked if he could bring me coffee. He was very thorough. Gave me multiple options for the repair. Had it fixed in a few hours. Super friendly, very efficient, not too expensive. Highly recommend!!!!!!
Carter is the best. He is thoughtful, efficient and very pleasant. In addition, Jeremy, the office manager, always checks in and is great to work with. We’re so glad to have found Unitedly with Carter and Jeremy! Even our cats like them.