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Based on 52 reviews
Unitedly Service Group
20:34 03 Aug 21
Mike was very knowledgeable and helpful. Explained everything in detail. I would give the company and Mike 6 stars if it was a available.
18:09 26 Jul 21
Very quick and professional service. I called around 12 just to schedule a diagnostic thinking I’d have to set up maintenance for another day. They came, easily identified the issue and replaced the part necessary to get my ac back up and running by 1.
15:57 26 Jul 21
AC stopped working and Tech came out after house andgave clear price quotes. Very Professional Service.Highly recommend.
22:03 19 Jul 21
I was able to meet the owner and was very impressed. They care about the job they do and the customers they serve. I would recommend them.
20:29 19 Jul 21
Mike was friendly, prompt and thorough in his inspection! Would use service again!
23:35 11 Jul 21
I don't write many 5 star reviews, unless I really like something. Boy do I appreciate the service and work Mike, Scott, Derrick, and Camden all helped out on. Mike and Scott deserve the most credit for their understanding and desire to help get my AC up and running as quickly as possible. I appreciate all you guys did for us. Thanks again.
18:32 10 Jul 21
We recently had both old AC/furnace sets replaced by Unitedly Service Group. They responded to our request promptly and were able to send Mike Lecy to our house upon short notice after we found out our AC units were not working. We had a few other heating and cooling service companies give us replacement quotes. Mike was the only one who did a thorough measurement and examination of our existing system to find the AC/Furnace models that best fit for our house. Mike Lecy was very friendly and professional. He was very patient in answering my questions. The installation crew also did a great job putting in the new systems for us, and cleaned everything after the job was done.
20:36 30 Jun 21
Mike was very friendly, honest, and helped us understand our options. He tried multiple solutions to keep our out of pocket cost down. Would highly recommend using this company, especially Mike!
20:16 29 Jun 21
Mike was courteous and professional.The service rivaled any I’ve used before.The options are great. Will use in the future.
19:07 27 Jun 21
Mike Lecy, a technician from Unitedly Service Group showed up to fix my AC on a very HOT day. He arrived on time, explained what he was going to do, and made me very comfortable. He was extremely professional and so easy to work with. The price was fair, and he didn't try to sell me something I didn't need. The AC is working perfectly, and I am very thankful for quality service!
01:03 26 Jun 21
Our AC stopped working this evening (Friday after normal business hours) and Derek showed up within 30 minutes of our call. He did a great job, fixed our AC and it’s up and running again. I would recommend their services and will be using them in the future. Derek was courteous, professional and knowledgeable.
00:22 24 Jun 21
21:01 22 Jun 21
These folks took care of my water heater replacement in good time, quality fashion, and with timely communication.
15:37 21 Jun 21
Mike was great. Got here early and gave a thorough walk through of all of my options and prices. Definitely would use them again for my water heater needs.
00:16 19 Jun 21
Mike was very professional. He was upfront about being determined to deliver 5 star service and he did. He replaced our water heater and ordered us a new water softener which will be replaced once it arrives. He was transparent about what needed to be replaced and what didn’t. He tested our water for both hard water & rust. He showed us the results of the testing and it was clear that our water softener needed to be replaced and our iron filter system was still intact. He gave us several options for both our water heater and softener.He arrived on a Thursday afternoon and could get the water heater for installation the next afternoon. He arrived mid afternoon on Friday and replaced it. When testing the unit afterward installation, he found that it kept overheating and so left to buy an additional part to fix it and stayed until nearly 7 pm to finish the job. He made sure it wasn’t overheating again before leaving. He made sure we would have hot shower over the weekend. He went above and beyond.I was so pleased with our service from Mike. We will definitely use Unitedly for all our future needs!
18:18 17 Jun 21
The gentleman arrived on time and was very friendly. He explained what was wrong with my AC and answered all my questions so I could understand them. He checked with me before fixing the problem to make sure I was comfortable with the cost. Definitely will use their services again!
22:40 15 Jun 21
23:47 10 Jun 21
Mike was awesome! He fixed our 37 year old AC when we were sure we would have to replace it! Literally saved us thousands! Plus this was all one week before we were set to move out and our house was sold so we really didn’t want to pay for a new unit! Customers for life!
18:31 10 Jun 21
Mike Lecy was very nice and professional..
00:21 10 Jun 21
Mike with Unitedly was courteous, helpful and very professional! We will definitely be using and recommending Unitedly for our future HVAC needs
Wayne and Ruth Deckert
17:09 09 Jun 21
Mike Lecy went the extra mile for the repair of our AC. Not only was he thoughtful, but thorough in his explanation of the problem that needed to be fixed. He responded quickly to our call which is not always the case in So grateful for such good and prompt service.
15:32 09 Jun 21
We had been without ac for a couple days and Mike was very knowledgeable and even made it out a day before what we expected which was awesome. He was friendly and very professional! We definitely would recommend him to anyone and if we ever have any problems in the future, we know which company we’re calling!
17:28 08 Jun 21
12:48 05 Jun 21
Called in the morning and got same day service for our nearly 30 year old AC. Mike L. was so helpful, friendly and professional. He explained things clearly, offered his best service, and made personal connections with us. He stuck around to make sure my house was cooling well, and I would recommend this service to anyone in the surrounding area!
23:13 02 Jun 21
17:32 02 Jun 21
15:24 30 May 21
It was easy to get through on my first phone call for service for air conditioner during a warm muggy spell. We had just moved into the new address and were unfamiliar with who to call. The service rep, mike?, called the morning of his visit and even asked if he could bring us coffee or pastries! Upon his arrival he was very friendly and respectful. He was efficient in diagnosing the problem and remedied the problem in a timely fashion. It was a costly visit, but I'm sure it was fair in todays market.
21:37 25 May 21
02:41 12 May 21
19:20 05 May 21
Had Mike done proposal for us. We were impressed how knowledgeable and personal he was. He not only gave us some proposals, he also explained the reason of choosing certain model. He has done service before so he gave us a second opinion on inspection as well. We were very satisfied with his service. High recommend.
22:09 04 May 21
Incredible quick response and fantastic work. Mike was the perfect professional through the whole procces. Will be the first call for any HVAC issue in the future.
20:08 26 Apr 21
I was very pleased with the service I received from Unitedly Service Group. I called at 8:00 a.m. and they were here at 10 a.m. same day.The initial phone call was professional and friendly. Derek, the service provider, gave me an easy to understand explanation of what was wrong with my water heater. He then gave me options for level of repair with complete pricing. I was not pressured to choose any of them. Derek went above and beyond to get me hot water. We will definitly use Unitedly again!Thank you!
22:04 16 Apr 21
Unitedly Service Group sent out service estimators promptly. We had a quote within about an hour after my initial call and a water heater installed the same afternoon. This was a more complicated install, since this water heater serves as a source of hot water for in-floor heat and household water needs. Everyone from Unitedly was knowledgeable and courteous. I would certainly recommend them to anyone requiring service or installation of appliances.
19:12 16 Apr 21
Scott is incredibly knowledgeable and thorough. All of my questions were answered. I contacted several HVAC operations and Scott was the ONLY one who showed up for every scheduled appointment, on time. He even phoned ahead sometimes to confirm our appointment. Other firms, no called no showed and didn't even return my follow up call. I would recommend Unitedly to anyone looking for HVAC work.
20:13 10 Apr 21
18:51 06 Apr 21
I called Unitedly Monday morning and the crew was here the same afternoon for an AC tune-up. Very professional and knowledgeable techs and I assumed they would be here to upsell me on something, but they didn't. Did exactly what was asked for the price quoted. This team will be my new go-to for any HVAC needs. Great job.
18:22 30 Mar 21
14:50 25 Mar 21
Seamless transition from my old furnace to my new one. Scott and his team have done a great job. They were very tidy, and friendly. Thanks again Scott.
19:25 19 Mar 21
I am so pleased with the new heater/ac and the service I received from this company. The guys that did the install were friendly, professional and did a great job!
15:35 15 Feb 21
Jesse was very professional and did an excellent job. They will always be my first call for heating or cooling issues.
20:03 01 Feb 21
The guys did a great job start to finish when installing our new furnace.
22:43 27 Jan 21
Extremely pleased with the service we received. They gave us options and walked us through everything. Jessy and Keith did a great job installing our new service and left the area better that when they got there. Would definitely go back if we need assistance with our heating or cooling needs!
19:41 26 Jan 21
Did an excellent job. They were clean and respectful of our home while replacing the furnace during the winter with snow on the ground. The service was handled in a very professional and timely manner. As new residents to Rochester, Mn they were recommended by our realtor.They did such a good job that we are going to have them do our heating and AC checkups and maintenance.
00:49 23 Jan 21
Tech was professional and friendly. The honesty was exceptional. You can trust this company to treat you with respect and know that you are truly getting what you need.
Scott & Heather Nienow
22:55 22 Jan 21
Everyone was great! Professional, helpful, pleasant to work with always.
22:53 30 Dec 20
I was so impressed by their professionalism, communication and the work they did from the very first visit where Scott came and gave me a quote, all the way through to installation being completed. He took the time to explain my options in layman's terms, found a better way install my A/C unit outside and coordinated an electrician to come and do their part. The installation was done smoothly and efficiently and they cleaned up well after themselves. The unit Scott recommended to replace my old system has saved me hundreds of dollars in the past 5 mos and has kept temperatures even and controlled in my house. I found the quote to be easy to read and complete. They also made sure I had all the documents necessary to apply for an energy rebate for both my furnace and A/C units. They also back up their work with a warranty. I would highly recommend this team of knowledgeable and professional individuals for any HVAC needs you may have.
15:54 17 Dec 20
The tech was professional, knowledgeable and great with my dogs. United provided a great experience from start to finish, I highly recommend their services.
21:30 12 Nov 20
16:40 30 Jul 20
I have nothing but good things to say about United Heating and Cooling. Scott and his entire team of technicians have always impressed me. They are extremely knowledgeable, honest, caring, and perform quality work. I have worked in real estate for two decades and have had experiences with many different HVAC companies in the area, mostly okay, but some that were subpar or plain terrible. I was referred to United Heating and Cooling through a colleague when looking for a reputable company to do some work. Now, for nearly a decade, I have had them work on my personal home, my rental property, and have recommended them to all of my clients with HVAC needs.They have been consistently exceptional in providing a service we all deserve. Thank you Scott and company!
01:11 15 Jan 20
Consistent, Outstanding Service.The awesome staff at United Heating and Cooling have consistently provided high quality service in a most timely, professional manner.I have referred this company to others and they too have been most satisfied.