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Google Rating

5.0

Based on 130 reviews

Unitedly Service Group

5.0

J Zemp

20:14 23 Mar 23

Fast and efficient got my furnace back up and running in no time.

Paula Orr

17:27 21 Mar 23

My furnace went out on a Saturday morning. I was in good hands from the moment I first called to request service to the moment the repairman left. Everone was very polite & professional. They kept me informed through the entire process. Highly recommend!!

Steve Myhro

20:00 17 Feb 23

I would recommend Unitedly without any reservations. Punctual, knowledgeable, courteous…..and the list goes on. I have used several different HVAC companies, but none of them compare to Scott and his crew. As a retired teacher I would give them an A+!!

Duane Rich

21:50 15 Feb 23

If your looking for an honest, quality, professional company you can stop looking and hire unitley services group. Scott the owner is the best. Highly recommend this local company. You won't be disappointed

Tom Soricelli

00:09 15 Feb 23

Awesome customer service! They were able to get our water heater replaced same day. I would definitely recommend them and we will be using them in the future.

Erich Fisher

20:28 09 Feb 23

Jared and Jacob were consummate professionals, they diagnosed my water heater and offered a variety of solutions. They wore masks, tolerated our excited dog and made the repair timely. Will not hesitate to use them again!

Hayden Rosenblatt

14:46 03 Feb 23

Heat wasn't working when I woke up on one of the coldest mornings this week. Unitedly was able to get a couple reps out to my place within an hour and they got straight to work and now it works better than ever!

Judy Snyder

19:57 01 Feb 23

Friendly and knowledgeable

Linds Griff

17:27 31 Jan 23

Furnace wasn’t working, called last night. Got a call right back from the most friendly guy. Gave me multiple options and tried to save me money. Had a repair man at my house at 8 am he called me at 7:50 told me he was on his way even asked if he could bring me coffee. He was very thorough. Gave me multiple options for the repair. Had it fixed in a few hours. Super friendly, very efficient, not too expensive. Highly recommend!!!!!!

Terry Peterson

17:22 18 Jan 23

Jeremy and Carter were very pleasant to work with. I would recommend to anyone.

doris holt

16:02 17 Jan 23

Carter is the best. He is thoughtful, efficient and very pleasant. In addition, Jeremy, the office manager, always checks in and is great to work with. We’re so glad to have found Unitedly with Carter and Jeremy! Even our cats like them.

Austin Robertson

16:19 01 Dec 22

I recently had both my furnace and AC go out right around the same time.I shopped around to see who would give me the best service and the best deal. I got four different estimates and Unitedly was one of them.From start to finish, Unitedly was the most professional, responsive, and helpful company that I worked with. I truly felt like my needs as a customer were put first. They told me exactly what I needed and didn't recommend things that I didn't need. Scott was very knowledgeable and great to work with. I told him my budget and how I wanted to use my home. They were able to get us a furnace and AC at a really great price. As a customer, it felt great to feel listened to and valued. Scott was flexible and made our situation so much better.Carter was our technician who did our installation and his work is phenomenal. His communication and work ethic was outstanding. He was polite, knowledgeable, and he does great work. The picture attached speaks for itself.I would recommend Unitedly to anyone who is needed any heating or cooling install or repair.

ZollerBrothers Irrigation

21:04 30 Nov 22

Very professional from start to finish.Very knowledgeable technician.

Patrick Langlois

18:37 20 Nov 22

Woke up on a 17 degree day with no heat in the house! Scott was extremely professional and the service was completed within a few hours of me placing the initial call! Definitely recommended if you’re local to the Rochester area.

adam whitmore

21:34 15 Nov 22

Debra Young

12:28 15 Nov 22

Scott, Thank you for following up on missed emergency calls on Saturday night (not due to your fault). You clearly care and also thank you for coming out for the repairs. Your company will be on speed dial in the future. Thank again

Anna Young

19:35 14 Nov 22

Scott came out today and fixed my boiler system after another company said I needed a replacement. Thank you so much!

Jason Williamson

16:44 04 Nov 22

Timely, knowledgeable and courteous service. Wore coverings over their shoes when walking thru house. Clearly explained any issues and additional services they offer.

Lisa Boyer

21:45 19 Oct 22

Always professional, on time and Carter explains everything very thoroughly.

Jeremy Hart

23:35 14 Oct 22

Very professional and knowledgeable. Excellent communication. Thank you Jared.

Kelly Jacob

20:06 30 Sep 22

Prompt and professional. Love knowing that someone is keeping things in working order!!!

Daniel Sprick

16:41 30 Aug 22

The entire Team was fantastic! Jeramy scheduled the visit to our house in the country outside of Rochester. He asked lots of questions to make sure his team was prepared, and gave me a courtesy call when they were on their way. Carter and Andy showed up exactly on time, and even offered to stop for coffee and donuts for us on their way!!!! They did a great job tuning up our old gas furnace and explained everything along the way. It was overall a 5 star experience. Highly Recommend them.

Marilyn Murphy

00:58 03 Aug 22

Mike was professional, Informative and helpful.

Chris C

02:45 31 Jul 22

This is the most professionally run business I have EVER experienced. They obviously have a plan to ensure ALL their customers are more than satisfied with their service. Everyone understands what extra steps are necessary to make a business stand out from the rest. Punctuality, follow up, clear information about problems and repair options, fair and transparent billing practices, great communication, follow up, and courtesy. No gimmicks, just top notch professional service! I thought I had an HVAC problem because of water dripping near my HVAC system but the water was coming frim my nearby water heater, which had a faulty valve. The issue was repaired promptly (part replaced) and professionally. The work and clean up was first rate. I will be using this company in the future.

Tom Gilliam (Maevric)

21:34 28 Jul 22

Just finished my appointment with Mike. He was absolutely a rock star at not only quickly and professionally completing his work, but also at providing some of the best customer service I've had from anyone in some time. It's clear he prides himself in his work and values his customers. I will absolutely call again if only to get his assistance with any future problems. If everyone at Unitedly is like him, they definitely deserve more attention and appreciation. Thank you very much!

My-Linh Vo

15:27 28 Jul 22

Our home is an older one so there's a lot that needs to be done with it. After the house wasn't cooling, we decided to give Unitedly a try and got an appointment pretty quickly. Mike arrived on-time and was very courteous. He was very knowledgeable and got the job done quickly. Would recommend!

Glorie Reed

19:57 26 Jul 22

Carter and Jared were great, very professional, explained everything they were going to do. Great experience with your employees. Definitely a 5/5.It was great to be able to do both AC and furnace maintenance in one day.Very happy with Carter and Jared's work.

Laurie Wahlstrom

22:54 05 Jul 22

A/C service done by Mike Lecy. He was very helpful, explained what he found was the problem, and gave me and my husband a thorough explanation of the problem. We will be using this company for our future needs.

Will Brenner

21:48 29 Jun 22

While waiting for the central air unit to arrive, portable A/C units were provided that worked well. However, 2 of the units had drain plugs removed unknowingly by previous customers, so water leaked into our carpets. As soon as we reported the problem the service tech promptly brought us 2 more brand new units to get us through the next few days. We feel well taken care of by them especially when unwanted surprises occurred. Plus the tech brought my wife an iced Carmel latte from caribou coffee...her favorite! Scott & Mike are the best!

Thomas Alter

21:39 23 Jun 22

Unfortunately, we had a refrigerant leak and our house quickly lost the ability to cool appropriately. We were hosting a party later that evening and unitedly took care of us with short notice. Had a great experience working with Mike. Every step of the way was done correctly from the initial phone call to when he completed the job - exactly what you hope for whenever having your home worked on. Would certainly recommend unitedly to friends and family!

William Schulz

19:39 23 Jun 22

Unitedly is extremely trustworthy, honest and professional. They are my new go to for HVAC maintenance and repairs. I would like to personally thank my technician, Mike who I felt really looked out for my best interest and explained things very well.

Julie Watson

14:06 23 Jun 22

Mike and the Unitedly team did an excellent job reviewing the steps they take for sizing the new system. They provided us with good information on their installation process and the process they use for sizing the system. They were kind and pleasant while they were in our home. They did an amazing job with the install and left everything looking better than when they arrived. We love the new system. Our home is very comfortable and we are very happy so far with the new system. I would highly recommend Unitedly to anyone looking for help with their home heating and cooling system. - Julie

Kristen Ayala Schwingler

14:00 22 Jun 22

Krishna Rani Kalari

19:45 20 Jun 22

Bunsophal Lek

20:54 15 Jun 22

Karen Besser

20:45 14 Jun 22

Five stars across the board for everyone at Unitedly!Hannah replied promptly to my website inquiry.Mike Lecy came out to measure for an estimate, educating me about how a mini-split works along the way. Emailed options the next morning.Carter and Jared called ahead, arrived on the dot, in a clean van, were polite and professional, and kept me apprised as they worked.It's such a RARE TREAT to experience exceptional customer service these days, and Unitedly delivered it every step of the way. We'll be back!6/14/22 Update: It's SOOO cool and comfortable in the house today even though it's 95 degrees and humid outside. Best investment we've made on this property. Thank You!

Jake Griebenow

14:44 14 Jun 22

Mike and Hope came out to help me get my AC running. I have never had this kind of service not only professional and efficient but the over all attitude and friendliness was unmatched by any company I’ve worked with. If I ever need anything worked on not only am I definitely calling United service but I only hope there employees they send out are half as good as these two! Thanks Mike and Hope!

Bruce Pervin

17:14 10 Jun 22

Danielle Franko

19:24 09 Jun 22

Mike was amazing, very friendly and knowledgeable with all of my questions, which helped with making an informed decision.

Heidi Patterson

18:16 07 Jun 22

Whole team was great! Called for a service call with mike and ended up needed a whole system replacement. Carter, Mike, Hope and Jared came out and worked in the rain to get it installed before the warm weather came! They even dropped off a portable AC for our bedroom while we waited for parts! Jeremy in the office is great too!

Shelly H

15:47 02 Jun 22

Mike and Holly were great to work with! Very professional and thorough. Took the time to explain everything to me and go over best options.

Judy Wilson

19:14 01 Jun 22

Mike and Hope were very knowledgeable and informative in explaining everything through their visit.

Jake

22:04 26 May 22

Seriously the best company in town to call and if you get lucky, you may even get Mike. Seriously, hands down, best customer service, so willing to help and go beyond and show me whats going on.

Matthew Hilton

23:09 12 May 22

So this will be a bit of a longer review because I was supposed to leave a review last year when these guys came out but it totally spaced my mind.First and foremost, these guys are amazing. Mike came out last year on a Saturday in May when the weather was over 90 degrees and got my ac running and squared away. He was extremely thorough and even took the time to walk me through everything he was doing as he was doing it. Who knew something as simple a freon fill could make me so happy.Cut to this morning, Mike gets the call from me again. Of course me being a pessimist I immediately assumed the worst. Planning on having to pay out a hefty fee for even more freon and thinking I had a huge catastrophic problem with my AC unit. Was that the case? Absolutely not. It was cause by a wire either my dog had stepped on or a mouse had chewed through. Even something that simple Mike still took the time to walk through everything he was doing and providing advice and tips as to how to move forward in the future.I would highly recommend these guys (especially you Mike) to anyone having issues with their AC, furnace, or anything else these guys have their hands on. They’ve done a hell of a job both times they’ve come out to my place. Thanks again Mike!

Lucia Pantoja

20:16 11 May 22

Extremely professional and proficient. Upfront explanation and cost. Affordable with quality I expect. Happy to do business with Mike and his company Unitedly Service Group. Will only use this company moving forward. Highly recommend to all looking for honest work beyond expectations.

Tyler Stutzman

14:18 05 May 22

Mike was friendly, knowledgeable and professional. Would highly recommend!

Jim Golden

21:18 04 May 22

The Southern Minnesotan

20:21 03 May 22

Super friendly and knowledgeable. Mike Lecy is a great guy and very knowledgeable. Highly recommend them.

Robin Lowe

17:40 02 May 22

Amber Braaten

18:17 22 Apr 22

Mike was very knowledgeable, professional, and had great customer service. I will be requesting Mike back if/when we need anything!

Yohan Kim

17:23 15 Apr 22

Excellent service and experience. Our technician Carter was very friendly, professional and knowledgeable. He went above and beyond expectations. I am very satisfied and will reach out to Unitedly Service Group for any future needs.

Jen Cummings

18:51 08 Apr 22

Thank you to Mike Lecy for the prompt, courteous, and knowledgeable service!

Casse Fleming

22:08 07 Apr 22

Carter and Jarred did a thorough job with our yearly ac inspection! They were on time and had wonderful communication! They walked me through everything they were doing and were very professional. We will recommend this company to our friends and family.

Cathy Shaw

14:51 04 Apr 22

I've had no heat all weekend and Carter and Jared got to me first thing Monday morning and up and running within an hour. Very happy.

Erin Letts

23:21 01 Apr 22

I cannot thank Mike and Jared enough! My furnace went out and they showed up within hours! Mike and his team were honest and upfront about my needs and what the costs were. They didn't try to sell me anything I didn't need. Mike and Jared are friendly, compassionate, honest, and a pleasure to work with. I now have my new "go to" repair team!Thank you so much Unitedly for being there when I needed you most!

Dakota Neuman

17:15 26 Mar 22

The service technician was friendly and well informed. The was done job efficiently, and in a timely manner at an affordable cost to me the customer.

Mary Anderson

13:57 25 Mar 22

So glad we chose Unitedly Service Group! They came highly recommended, and we gratefully will do the same!

Thomas Maier

16:55 25 Feb 22

Came out and did a quote for hvac system. Professional and friendly and would highly recommend them to anyone looking

Javaeh Tre Ali Nelsons

21:52 24 Feb 22

From the first phone call I was impressed with how kind everyone was. Mike came out right away with Anthony and when he called to tell me he was on the way, even asked if I needed a coffee or breakfast sandwich! Arrived, extremely kind, knowledgeable and patient with my dogs. Would do business with them again anytime!! Extremely impressed with every aspect of this company from the first call to them leaving my home.

Leah Kaufman

21:14 26 Jan 22

Mike and Carter were very professional and did great work.

Debbie West

22:11 21 Jan 22

Mike and Carter were amazing. From the very first call with Jeremy in the office to Mike and Carter calling ahead to see if I needed anything since my heat wasn't working. They arrived in the time frame I was told they would. They were very polite and even put down rugs as they noticed I had new flooring installed. They were able to quickly figure out my issue and the parts were available and it was repaired the same day. Highly recommend this company for any HVAC needs.

john weyer

23:13 10 Jan 22

Josh Roggenbuck

04:25 04 Jan 22

Maddie Shea

00:42 31 Dec 21

We had such a great experience with this company, from the initial call to our service visit from Mike. It was clear Mike was really knowledgeable and cared about providing quality service. After using a different company in the past and having them clearly trying to manipulate/sell us a new unit, it is so nice to find a company we can trust moving forward.

Linda Hemerick

19:51 28 Dec 21

Carter sounded young on the phone but this guy amazed me! He was very polite, thoughtful, knowledgeable, thorough, and explained everything to me. He was on time and he took his time while he was here!! If I was any type of business and had Carter as my employee ~ I’d be very proud and impressed by his attentiveness, knowledge and professionalism!!!Thank you for taking care of us Carter ~ it’s comforting knowing that our furnace is ready for another winter.

Heather Berg

15:30 28 Dec 21

Mike is the best of the best! He pays close attention to detail and is very professional. I wouldn't want anyone else coming to look at my A/C or furnace. I trust his judgement and recommendations.

Bonnie Anderst

03:27 28 Dec 21

I am so pleased with the new heater/ac and the service I received from this company. The guys that did the install were friendly, professional and did a great job!

Jamie Bjerke

19:33 21 Dec 21

Christian Pekarek

21:35 07 Dec 21

Mike and Jeremy did an awesome job on repairing our furnace. They showed up on time and completed the job in a very timely manner. They were the most respectful and nice people around! I would highly recommend using Unitedly Service Group for any repairs or maintenance needs!!

Jeanne Parker

22:21 30 Nov 21

Mike was very helpful and efficient in diagnosing our problem.

Jan Lakin

01:15 10 Nov 21

Prompt…actually early which was great. Very considerate of being in my home, asked if anyone was sleeping, where was a good place to park…driveway or street and very pleasant. Introduced himself and his partner and reiterated what they would be doing for the repair. Very happy with this company and will definitely contact them again if the need arises!

H. Samman

22:01 05 Nov 21

Very professional service. Service technician Mike explained everything to us as he worked and was very thorough. We will ask for him for our next service need.

Christi Cook

20:53 27 Oct 21

Unitedly has been great to work with. Adrianne was very professional, helpful and very friendly. Highly recommend them for sales and service!

Richard Leland

18:21 22 Oct 21

Mike did an excellent job. Prompt, efficient, effective. I recommend him.

Mary Bucknell

02:06 20 Oct 21

Kam did a great job with our furnace inspection this fall! Friendly, professional, and thorough. Definitely recommend Unitedly and will continue to use their service!

Tony Zucco

21:42 18 Oct 21

Mike came out the same day we called and he was fantastic. He shared a wealth of knowledge with me on my furnace and gave me multiple options to fix it.He provided his honest opinion on what he would do if he had the same issue. He then successfully resolved the issue that day with what I consider a very fair price. I couldn’t be more happy with the service we received. Thanks!

Joanne Spencer

21:16 07 Oct 21

Mike was very professional and competent. He explained everything as he was doing the work in terms I could easily understand.

Abdullahi Abdullahi

18:06 27 Sep 21

Astonishing excellent can't honestly believe such good business exists.

Ted St Mane

17:18 22 Sep 21

Dorothy Read

20:34 03 Aug 21

Mike was very knowledgeable and helpful. Explained everything in detail. I would give the company and Mike 6 stars if it was a available.

mario guajardo

18:09 26 Jul 21

Very quick and professional service. I called around 12 just to schedule a diagnostic thinking I’d have to set up maintenance for another day. They came, easily identified the issue and replaced the part necessary to get my ac back up and running by 1.

Andrew Hanson

15:57 26 Jul 21

AC stopped working and Tech came out after house andgave clear price quotes. Very Professional Service.Highly recommend.

blaine oelkers

22:03 19 Jul 21

I was able to meet the owner and was very impressed. They care about the job they do and the customers they serve. I would recommend them.

work music

20:29 19 Jul 21

Mike was friendly, prompt and thorough in his inspection! Would use service again!

Eric Ihrke

23:35 11 Jul 21

I don't write many 5 star reviews, unless I really like something. Boy do I appreciate the service and work Mike, Scott, Derrick, and Camden all helped out on. Mike and Scott deserve the most credit for their understanding and desire to help get my AC up and running as quickly as possible. I appreciate all you guys did for us. Thanks again.

Wei Shen

18:32 10 Jul 21

We recently had both old AC/furnace sets replaced by Unitedly Service Group. They responded to our request promptly and were able to send Mike Lecy to our house upon short notice after we found out our AC units were not working. We had a few other heating and cooling service companies give us replacement quotes. Mike was the only one who did a thorough measurement and examination of our existing system to find the AC/Furnace models that best fit for our house. Mike Lecy was very friendly and professional. He was very patient in answering my questions. The installation crew also did a great job putting in the new systems for us, and cleaned everything after the job was done.

Ashley W

20:36 30 Jun 21

Mike was very friendly, honest, and helped us understand our options. He tried multiple solutions to keep our out of pocket cost down. Would highly recommend using this company, especially Mike!

workshoptelescope

20:16 29 Jun 21

Mike was courteous and professional.The service rivaled any I’ve used before.The options are great. Will use in the future.

Andrea Avery

19:07 27 Jun 21

Mike Lecy, a technician from Unitedly Service Group showed up to fix my AC on a very HOT day. He arrived on time, explained what he was going to do, and made me very comfortable. He was extremely professional and so easy to work with. The price was fair, and he didn't try to sell me something I didn't need. The AC is working perfectly, and I am very thankful for quality service!

Katelyn Peskey

01:03 26 Jun 21

Our AC stopped working this evening (Friday after normal business hours) and Derek showed up within 30 minutes of our call. He did a great job, fixed our AC and it’s up and running again. I would recommend their services and will be using them in the future. Derek was courteous, professional and knowledgeable.

zkmcgrath

00:22 24 Jun 21

Ryan Prigge

21:01 22 Jun 21

These folks took care of my water heater replacement in good time, quality fashion, and with timely communication.

Eric Feil

15:37 21 Jun 21

Mike was great. Got here early and gave a thorough walk through of all of my options and prices. Definitely would use them again for my water heater needs.

Terry Shubert

00:16 19 Jun 21

Mike was very professional. He was upfront about being determined to deliver 5 star service and he did. He replaced our water heater and ordered us a new water softener which will be replaced once it arrives. He was transparent about what needed to be replaced and what didn’t. He tested our water for both hard water & rust. He showed us the results of the testing and it was clear that our water softener needed to be replaced and our iron filter system was still intact. He gave us several options for both our water heater and softener.He arrived on a Thursday afternoon and could get the water heater for installation the next afternoon. He arrived mid afternoon on Friday and replaced it. When testing the unit afterward installation, he found that it kept overheating and so left to buy an additional part to fix it and stayed until nearly 7 pm to finish the job. He made sure it wasn’t overheating again before leaving. He made sure we would have hot shower over the weekend. He went above and beyond.I was so pleased with our service from Mike. We will definitely use Unitedly for all our future needs!

Beth Bastron

18:18 17 Jun 21

The gentleman arrived on time and was very friendly. He explained what was wrong with my AC and answered all my questions so I could understand them. He checked with me before fixing the problem to make sure I was comfortable with the cost. Definitely will use their services again!

Onna Remme

22:40 15 Jun 21

Erin Olson

23:47 10 Jun 21

Mike was awesome! He fixed our 37 year old AC when we were sure we would have to replace it! Literally saved us thousands! Plus this was all one week before we were set to move out and our house was sold so we really didn’t want to pay for a new unit! Customers for life!

Jennifer Theis

18:31 10 Jun 21

Mike Lecy was very nice and professional..

Stephanie Elliott

00:21 10 Jun 21

Mike with Unitedly was courteous, helpful and very professional! We will definitely be using and recommending Unitedly for our future HVAC needs

Wayne and Ruth Deckert

17:09 09 Jun 21

Mike Lecy went the extra mile for the repair of our AC. Not only was he thoughtful, but thorough in his explanation of the problem that needed to be fixed. He responded quickly to our call which is not always the case in So grateful for such good and prompt service.

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Serving Rochester, MN
and the Surrounding Areas

507.322.1060

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CONTACT UNITEDLY SERVICE GROUP