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CONTACT UNITEDLY SERVICE GROUP

    Daikin Logo
    furnace image
    4481 N Frontage Rd NW, Suite #4 Rochester, MN 55901

    507.322.1060

    The best furnace service provider, went the extra mile. Very knowledgeable.

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    Unitedly Service Group BBB Business Review

    © 2022 Copyright Unitedly Service Group. Web Design and Internet Marketing by RYNO Strategic Solutions

    Google Rating
    5.0
    Based on 90 reviews
    Unitedly Service Group
    Unitedly Service Group
    5.0
    Matthew Hilton
    Matthew Hilton
    23:09 12 May 22
    So this will be a bit of a longer review because I was supposed to leave a review last year when these guys came out but it totally spaced my mind.First and foremost, these guys are amazing. Mike came out last year on a Saturday in May when the weather was over 90 degrees and got my ac running and squared away. He was extremely thorough and even took the time to walk me through everything he was doing as he was doing it. Who knew something as simple a freon fill could make me so happy.Cut to this morning, Mike gets the call from me again. Of course me being a pessimist I immediately assumed the worst. Planning on having to pay out a hefty fee for even more freon and thinking I had a huge catastrophic problem with my AC unit. Was that the case? Absolutely not. It was cause by a wire either my dog had stepped on or a mouse had chewed through. Even something that simple Mike still took the time to walk through everything he was doing and providing advice and tips as to how to move forward in the future.I would highly recommend these guys (especially you Mike) to anyone having issues with their AC, furnace, or anything else these guys have their hands on. They’ve done a hell of a job both times they’ve come out to my place. Thanks again Mike!
    Lucia Pantoja
    Lucia Pantoja
    20:16 11 May 22
    Extremely professional and proficient. Upfront explanation and cost. Affordable with quality I expect. Happy to do business with Mike and his company Unitedly Service Group. Will only use this company moving forward. Highly recommend to all looking for honest work beyond expectations.
    Tyler Stutzman
    Tyler Stutzman
    14:18 05 May 22
    Mike was friendly, knowledgeable and professional. Would highly recommend!
    Jim Golden
    Jim Golden
    21:18 04 May 22
    The Southern Minnesotan
    The Southern Minnesotan
    20:21 03 May 22
    Super friendly and knowledgeable. Mike Lecy is a great guy and very knowledgeable. Highly recommend them.
    Robin Lowe
    Robin Lowe
    17:40 02 May 22
    Amber Rose
    Amber Rose
    18:17 22 Apr 22
    Mike was very knowledgeable, professional, and had great customer service. I will be requesting Mike back if/when we need anything!
    Yohan Kim
    Yohan Kim
    17:23 15 Apr 22
    Excellent service and experience. Our technician Carter was very friendly, professional and knowledgeable. He went above and beyond expectations. I am very satisfied and will reach out to Unitedly Service Group for any future needs.
    Jen Cummings
    Jen Cummings
    18:51 08 Apr 22
    Thank you to Mike Lecy for the prompt, courteous, and knowledgeable service!
    Casse Fleming
    Casse Fleming
    22:08 07 Apr 22
    Carter and Jarred did a thorough job with our yearly ac inspection! They were on time and had wonderful communication! They walked me through everything they were doing and were very professional. We will recommend this company to our friends and family.
    Cathy Shaw
    Cathy Shaw
    14:51 04 Apr 22
    I've had no heat all weekend and Carter and Jared got to me first thing Monday morning and up and running within an hour. Very happy.
    Erin Letts
    Erin Letts
    23:21 01 Apr 22
    I cannot thank Mike and Jared enough! My furnace went out and they showed up within hours! Mike and his team were honest and upfront about my needs and what the costs were. They didn't try to sell me anything I didn't need. Mike and Jared are friendly, compassionate, honest, and a pleasure to work with. I now have my new "go to" repair team!Thank you so much Unitedly for being there when I needed you most!
    Dakota Neuman
    Dakota Neuman
    17:15 26 Mar 22
    The service technician was friendly and well informed. The was done job efficiently, and in a timely manner at an affordable cost to me the customer.
    Mary Anderson
    Mary Anderson
    13:57 25 Mar 22
    So glad we chose Unitedly Service Group! They came highly recommended, and we gratefully will do the same!
    Thomas Maier
    Thomas Maier
    16:55 25 Feb 22
    Came out and did a quote for hvac system. Professional and friendly and would highly recommend them to anyone looking
    Javaeh Tre Ali Nelsons
    Javaeh Tre Ali Nelsons
    21:52 24 Feb 22
    From the first phone call I was impressed with how kind everyone was. Mike came out right away with Anthony and when he called to tell me he was on the way, even asked if I needed a coffee or breakfast sandwich! Arrived, extremely kind, knowledgeable and patient with my dogs. Would do business with them again anytime!! Extremely impressed with every aspect of this company from the first call to them leaving my home.
    Leah Kaufman
    Leah Kaufman
    21:14 26 Jan 22
    Mike and Carter were very professional and did great work.
    Debbie West
    Debbie West
    22:11 21 Jan 22
    Mike and Carter were amazing. From the very first call with Jeremy in the office to Mike and Carter calling ahead to see if I needed anything since my heat wasn't working. They arrived in the time frame I was told they would. They were very polite and even put down rugs as they noticed I had new flooring installed. They were able to quickly figure out my issue and the parts were available and it was repaired the same day. Highly recommend this company for any HVAC needs.
    john weyer
    john weyer
    23:13 10 Jan 22
    Josh Roggenbuck
    Josh Roggenbuck
    04:25 04 Jan 22
    Maddie Shea
    Maddie Shea
    00:42 31 Dec 21
    We had such a great experience with this company, from the initial call to our service visit from Mike. It was clear Mike was really knowledgeable and cared about providing quality service. After using a different company in the past and having them clearly trying to manipulate/sell us a new unit, it is so nice to find a company we can trust moving forward.
    Linda Hemerick
    Linda Hemerick
    19:51 28 Dec 21
    Carter sounded young on the phone but this guy amazed me! He was very polite, thoughtful, knowledgeable, thorough, and explained everything to me. He was on time and he took his time while he was here!! If I was any type of business and had Carter as my employee ~ I’d be very proud and impressed by his attentiveness, knowledge and professionalism!!!Thank you for taking care of us Carter ~ it’s comforting knowing that our furnace is ready for another winter.
    Heather Berg
    Heather Berg
    15:30 28 Dec 21
    Mike is the best of the best! He pays close attention to detail and is very professional. I wouldn't want anyone else coming to look at my A/C or furnace. I trust his judgement and recommendations.
    Bonnie Anderst
    Bonnie Anderst
    03:27 28 Dec 21
    I am so pleased with the new heater/ac and the service I received from this company. The guys that did the install were friendly, professional and did a great job!
    Jamie Bjerke
    Jamie Bjerke
    19:33 21 Dec 21
    Christian Pekarek
    Christian Pekarek
    21:35 07 Dec 21
    Mike and Jeremy did an awesome job on repairing our furnace. They showed up on time and completed the job in a very timely manner. They were the most respectful and nice people around! I would highly recommend using Unitedly Service Group for any repairs or maintenance needs!!
    Jeanne Parker
    Jeanne Parker
    22:21 30 Nov 21
    Mike was very helpful and efficient in diagnosing our problem.
    Lisa Boyer
    Lisa Boyer
    20:33 30 Nov 21
    mary a
    mary a
    18:50 15 Nov 21
    We experienced an new issue related to internet connection to the thermostat. Kamden was prompt, polite, pleasant, and quickly resolved the issue. We are very happy with the service we have received, and the people we have come in contact with! Will definitely recommend!!
    Jan Lakin
    Jan Lakin
    01:15 10 Nov 21
    Prompt…actually early which was great. Very considerate of being in my home, asked if anyone was sleeping, where was a good place to park…driveway or street and very pleasant. Introduced himself and his partner and reiterated what they would be doing for the repair. Very happy with this company and will definitely contact them again if the need arises!
    H. Samman
    H. Samman
    22:01 05 Nov 21
    Very professional service. Service technician Mike explained everything to us as he worked and was very thorough. We will ask for him for our next service need.
    Carolyn Ocariz
    Carolyn Ocariz
    02:58 01 Nov 21
    Wonderful service! Very polite and professional.
    Christi Cook
    Christi Cook
    20:53 27 Oct 21
    Unitedly has been great to work with. Adrianne was very professional, helpful and very friendly. Highly recommend them for sales and service!
    Richard Leland
    Richard Leland
    18:21 22 Oct 21
    Mike did an excellent job. Prompt, efficient, effective. I recommend him.
    Mary Bucknell
    Mary Bucknell
    02:06 20 Oct 21
    Kam did a great job with our furnace inspection this fall! Friendly, professional, and thorough. Definitely recommend Unitedly and will continue to use their service!
    Tony Zucco
    Tony Zucco
    21:42 18 Oct 21
    Mike came out the same day we called and he was fantastic. He shared a wealth of knowledge with me on my furnace and gave me multiple options to fix it.He provided his honest opinion on what he would do if he had the same issue. He then successfully resolved the issue that day with what I consider a very fair price. I couldn’t be more happy with the service we received. Thanks!
    Joanne Spencer
    Joanne Spencer
    21:16 07 Oct 21
    Mike was very professional and competent. He explained everything as he was doing the work in terms I could easily understand.
    Abdullahi Abdullahi
    Abdullahi Abdullahi
    18:06 27 Sep 21
    Astonishing excellent can't honestly believe such good business exists.
    Ted St Mane
    Ted St Mane
    17:18 22 Sep 21
    Dorothy Read
    Dorothy Read
    20:34 03 Aug 21
    Mike was very knowledgeable and helpful. Explained everything in detail. I would give the company and Mike 6 stars if it was a available.
    mario guajardo
    mario guajardo
    18:09 26 Jul 21
    Very quick and professional service. I called around 12 just to schedule a diagnostic thinking I’d have to set up maintenance for another day. They came, easily identified the issue and replaced the part necessary to get my ac back up and running by 1.
    Andrew Hanson
    Andrew Hanson
    15:57 26 Jul 21
    AC stopped working and Tech came out after house andgave clear price quotes. Very Professional Service.Highly recommend.
    blaine oelkers
    blaine oelkers
    22:03 19 Jul 21
    I was able to meet the owner and was very impressed. They care about the job they do and the customers they serve. I would recommend them.
    work music
    work music
    20:29 19 Jul 21
    Mike was friendly, prompt and thorough in his inspection! Would use service again!
    Eric Ihrke
    Eric Ihrke
    23:35 11 Jul 21
    I don't write many 5 star reviews, unless I really like something. Boy do I appreciate the service and work Mike, Scott, Derrick, and Camden all helped out on. Mike and Scott deserve the most credit for their understanding and desire to help get my AC up and running as quickly as possible. I appreciate all you guys did for us. Thanks again.
    Wei Shen
    Wei Shen
    18:32 10 Jul 21
    We recently had both old AC/furnace sets replaced by Unitedly Service Group. They responded to our request promptly and were able to send Mike Lecy to our house upon short notice after we found out our AC units were not working. We had a few other heating and cooling service companies give us replacement quotes. Mike was the only one who did a thorough measurement and examination of our existing system to find the AC/Furnace models that best fit for our house. Mike Lecy was very friendly and professional. He was very patient in answering my questions. The installation crew also did a great job putting in the new systems for us, and cleaned everything after the job was done.
    Ashley W
    Ashley W
    20:36 30 Jun 21
    Mike was very friendly, honest, and helped us understand our options. He tried multiple solutions to keep our out of pocket cost down. Would highly recommend using this company, especially Mike!
    workshoptelescope
    workshoptelescope
    20:16 29 Jun 21
    Mike was courteous and professional.The service rivaled any I’ve used before.The options are great. Will use in the future.
    Andrea Avery
    Andrea Avery
    19:07 27 Jun 21
    Mike Lecy, a technician from Unitedly Service Group showed up to fix my AC on a very HOT day. He arrived on time, explained what he was going to do, and made me very comfortable. He was extremely professional and so easy to work with. The price was fair, and he didn't try to sell me something I didn't need. The AC is working perfectly, and I am very thankful for quality service!
    Katelyn Peskey
    Katelyn Peskey
    01:03 26 Jun 21
    Our AC stopped working this evening (Friday after normal business hours) and Derek showed up within 30 minutes of our call. He did a great job, fixed our AC and it’s up and running again. I would recommend their services and will be using them in the future. Derek was courteous, professional and knowledgeable.
    zkmcgrath
    zkmcgrath
    00:22 24 Jun 21
    Ryan Prigge
    Ryan Prigge
    21:01 22 Jun 21
    These folks took care of my water heater replacement in good time, quality fashion, and with timely communication.
    Eric Feil
    Eric Feil
    15:37 21 Jun 21
    Mike was great. Got here early and gave a thorough walk through of all of my options and prices. Definitely would use them again for my water heater needs.
    Terry Shubert
    Terry Shubert
    00:16 19 Jun 21
    Mike was very professional. He was upfront about being determined to deliver 5 star service and he did. He replaced our water heater and ordered us a new water softener which will be replaced once it arrives. He was transparent about what needed to be replaced and what didn’t. He tested our water for both hard water & rust. He showed us the results of the testing and it was clear that our water softener needed to be replaced and our iron filter system was still intact. He gave us several options for both our water heater and softener.He arrived on a Thursday afternoon and could get the water heater for installation the next afternoon. He arrived mid afternoon on Friday and replaced it. When testing the unit afterward installation, he found that it kept overheating and so left to buy an additional part to fix it and stayed until nearly 7 pm to finish the job. He made sure it wasn’t overheating again before leaving. He made sure we would have hot shower over the weekend. He went above and beyond.I was so pleased with our service from Mike. We will definitely use Unitedly for all our future needs!
    Beth Bastron
    Beth Bastron
    18:18 17 Jun 21
    The gentleman arrived on time and was very friendly. He explained what was wrong with my AC and answered all my questions so I could understand them. He checked with me before fixing the problem to make sure I was comfortable with the cost. Definitely will use their services again!
    Onna Remme
    Onna Remme
    22:40 15 Jun 21
    Erin Olson
    Erin Olson
    23:47 10 Jun 21
    Mike was awesome! He fixed our 37 year old AC when we were sure we would have to replace it! Literally saved us thousands! Plus this was all one week before we were set to move out and our house was sold so we really didn’t want to pay for a new unit! Customers for life!
    Jennifer Theis
    Jennifer Theis
    18:31 10 Jun 21
    Mike Lecy was very nice and professional..
    Stephanie Elliott
    Stephanie Elliott
    00:21 10 Jun 21
    Mike with Unitedly was courteous, helpful and very professional! We will definitely be using and recommending Unitedly for our future HVAC needs
    Wayne and Ruth Deckert
    Wayne and Ruth Deckert
    17:09 09 Jun 21
    Mike Lecy went the extra mile for the repair of our AC. Not only was he thoughtful, but thorough in his explanation of the problem that needed to be fixed. He responded quickly to our call which is not always the case in So grateful for such good and prompt service.
    Senia
    Senia
    15:32 09 Jun 21
    We had been without ac for a couple days and Mike was very knowledgeable and even made it out a day before what we expected which was awesome. He was friendly and very professional! We definitely would recommend him to anyone and if we ever have any problems in the future, we know which company we’re calling!
    van moua
    van moua
    17:28 08 Jun 21
    Lydia
    Lydia
    12:48 05 Jun 21
    Called in the morning and got same day service for our nearly 30 year old AC. Mike L. was so helpful, friendly and professional. He explained things clearly, offered his best service, and made personal connections with us. He stuck around to make sure my house was cooling well, and I would recommend this service to anyone in the surrounding area!
    Thu Sara
    Thu Sara
    23:13 02 Jun 21
    Gerrit VanSteenbergen
    Gerrit VanSteenbergen
    17:32 02 Jun 21
    Jerry Pruett
    Jerry Pruett
    15:24 30 May 21
    It was easy to get through on my first phone call for service for air conditioner during a warm muggy spell. We had just moved into the new address and were unfamiliar with who to call. The service rep, mike?, called the morning of his visit and even asked if he could bring us coffee or pastries! Upon his arrival he was very friendly and respectful. He was efficient in diagnosing the problem and remedied the problem in a timely fashion. It was a costly visit, but I'm sure it was fair in todays market.
    Shari Moore
    Shari Moore
    21:37 25 May 21
    shelley ellefson
    shelley ellefson
    02:41 12 May 21
    Su Feng
    Su Feng
    19:20 05 May 21
    Had Mike done proposal for us. We were impressed how knowledgeable and personal he was. He not only gave us some proposals, he also explained the reason of choosing certain model. He has done service before so he gave us a second opinion on inspection as well. We were very satisfied with his service. High recommend.
    chris jackson
    chris jackson
    22:09 04 May 21
    Incredible quick response and fantastic work. Mike was the perfect professional through the whole procces. Will be the first call for any HVAC issue in the future.
    Liza Sturgis
    Liza Sturgis
    20:08 26 Apr 21
    I was very pleased with the service I received from Unitedly Service Group. I called at 8:00 a.m. and they were here at 10 a.m. same day.The initial phone call was professional and friendly. Derek, the service provider, gave me an easy to understand explanation of what was wrong with my water heater. He then gave me options for level of repair with complete pricing. I was not pressured to choose any of them. Derek went above and beyond to get me hot water. We will definitly use Unitedly again!Thank you!
    Becky Nagel
    Becky Nagel
    22:04 16 Apr 21
    Unitedly Service Group sent out service estimators promptly. We had a quote within about an hour after my initial call and a water heater installed the same afternoon. This was a more complicated install, since this water heater serves as a source of hot water for in-floor heat and household water needs. Everyone from Unitedly was knowledgeable and courteous. I would certainly recommend them to anyone requiring service or installation of appliances.
    Adam Holz
    Adam Holz
    19:12 16 Apr 21
    Scott is incredibly knowledgeable and thorough. All of my questions were answered. I contacted several HVAC operations and Scott was the ONLY one who showed up for every scheduled appointment, on time. He even phoned ahead sometimes to confirm our appointment. Other firms, no called no showed and didn't even return my follow up call. I would recommend Unitedly to anyone looking for HVAC work.
    Kasey Myhro
    Kasey Myhro
    20:13 10 Apr 21
    Clint Hagen
    Clint Hagen
    18:51 06 Apr 21
    I called Unitedly Monday morning and the crew was here the same afternoon for an AC tune-up. Very professional and knowledgeable techs and I assumed they would be here to upsell me on something, but they didn't. Did exactly what was asked for the price quoted. This team will be my new go-to for any HVAC needs. Great job.
    Linda Wojtczak
    Linda Wojtczak
    18:22 30 Mar 21
    cain1314
    cain1314
    14:50 25 Mar 21
    Seamless transition from my old furnace to my new one. Scott and his team have done a great job. They were very tidy, and friendly. Thanks again Scott.
    J.J. Perrizo
    J.J. Perrizo
    15:35 15 Feb 21
    Jesse was very professional and did an excellent job. They will always be my first call for heating or cooling issues.
    Mike Rainey
    Mike Rainey
    20:03 01 Feb 21
    The guys did a great job start to finish when installing our new furnace.
    Eric Manley
    Eric Manley
    22:43 27 Jan 21
    Extremely pleased with the service we received. They gave us options and walked us through everything. Jessy and Keith did a great job installing our new service and left the area better that when they got there. Would definitely go back if we need assistance with our heating or cooling needs!
    Paul Marino
    Paul Marino
    19:41 26 Jan 21
    Did an excellent job. They were clean and respectful of our home while replacing the furnace during the winter with snow on the ground. The service was handled in a very professional and timely manner. As new residents to Rochester, Mn they were recommended by our realtor.They did such a good job that we are going to have them do our heating and AC checkups and maintenance.
    Robin Olness
    Robin Olness
    00:49 23 Jan 21
    Tech was professional and friendly. The honesty was exceptional. You can trust this company to treat you with respect and know that you are truly getting what you need.
    Scott & Heather Nienow
    Scott & Heather Nienow
    22:55 22 Jan 21
    Everyone was great! Professional, helpful, pleasant to work with always.
    Laura Nelson
    Laura Nelson
    22:53 30 Dec 20
    I was so impressed by their professionalism, communication and the work they did from the very first visit where Scott came and gave me a quote, all the way through to installation being completed. He took the time to explain my options in layman's terms, found a better way install my A/C unit outside and coordinated an electrician to come and do their part. The installation was done smoothly and efficiently and they cleaned up well after themselves. The unit Scott recommended to replace my old system has saved me hundreds of dollars in the past 5 mos and has kept temperatures even and controlled in my house. I found the quote to be easy to read and complete. They also made sure I had all the documents necessary to apply for an energy rebate for both my furnace and A/C units. They also back up their work with a warranty. I would highly recommend this team of knowledgeable and professional individuals for any HVAC needs you may have.
    Kristine Fisch
    Kristine Fisch
    15:54 17 Dec 20
    The tech was professional, knowledgeable and great with my dogs. United provided a great experience from start to finish, I highly recommend their services.
    Jackie Reitz
    Jackie Reitz
    21:30 12 Nov 20
    Adam Howell
    Adam Howell
    16:40 30 Jul 20
    I have nothing but good things to say about United Heating and Cooling. Scott and his entire team of technicians have always impressed me. They are extremely knowledgeable, honest, caring, and perform quality work. I have worked in real estate for two decades and have had experiences with many different HVAC companies in the area, mostly okay, but some that were subpar or plain terrible. I was referred to United Heating and Cooling through a colleague when looking for a reputable company to do some work. Now, for nearly a decade, I have had them work on my personal home, my rental property, and have recommended them to all of my clients with HVAC needs.They have been consistently exceptional in providing a service we all deserve. Thank you Scott and company!
    Gail Thompson
    Gail Thompson
    01:11 15 Jan 20
    Consistent, Outstanding Service.The awesome staff at United Heating and Cooling have consistently provided high quality service in a most timely, professional manner.I have referred this company to others and they too have been most satisfied.
    Jack Labriola
    Jack Labriola
    00:22 27 Dec 19
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